TCEC Match Day Protocol

Article author
Generation Esports Administration
  • Updated


  • The TCEC season will be in round-robin format, meaning all matches will be viewable once groups have been decided. 
    • Check your match information from your match page on your dashboard in order to be informed on who your team will be facing.
  • While pre-match contact is not required, it’s good practice to check your match chat on your match page (or your Discord or email if you're a coach) to see if your opponent has attempted to communicate with you. 
    • If you need to request a match reschedule please use the match chat, or contact your opponent’s coach via the Discord contact or email address shown on your match page ASAP. 
      • Match reschedules should be agreed upon before the default game day and time.
  • If you run into problems with your match page or your opponent, please reach out to @support on Discord. 

Game Day

  • Each game has a default day and start time. Unless otherwise rescheduled, both players/teams will need to be ready to play. 
  • Use the match chat on your match page to exchange lobby codes, map bans, and any other information important to your match. Refusal to communicate/share this information with your opponent will result in a forfeit being issued against your team. 
    • If your opponent is not ready to play and the match has not started by 15 min after the default start time, you may claim a forfeit victory. 

Reporting Scores

  • After the match is complete, the winning team must report the final scores. Please ensure all scores are accurate, and only submit the series score, not individual game scores.
    • Example: 
      • NBA 2K, Best of 3: 2-0
      • Valorant, Best of 3: 2-0

 Match Disputes

  • If at any time you feel your opponent may have violated the rules or your match score may have been incorrectly reported, you may submit a match dispute.
    • Please make sure to provide evidence to back up your claim. Normally we will ask for screenshots, recordings, or game demos to help us in our investigations.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request